Home Care Accolades

Elite Care at Home is proud to have earned a 5 star rating from Home Health Star Ratings for two years in a row.

CMS established the Home Health Compare (HHC) website on Medicare.gov as a key tool for consumers to use when choosing a home health care provider. It is designed to be an easy-to-access, convenient source of authoritative information on provider quality. CMS has begun adding new tools to HHC in order to make the information there easier to use – “star ratings” that will summarize some of the current measures of health care provider performance that the site already offers. The star ratings are an additional tool to support consumers’ health care decision-making.

Elite Care at Home is proud to have been recognized by Home Care Elite. Our home care services were rated in the top 25% across the country by OCS Home Care and Decision Health.

Home Care Elite honors the top-performing agencies as measured by five categories: quality of care (outcomes), best practice (process measure) implementation, quality improvement and consistency, patient experience (HHCAHPS) and financial performance.

HomeCare Elite was compiled using publicly available data from Home Health Compare and the Centers for Medicare & Medicaid Services (CMS) Cost Reports. The HomeCare Elite also recognizes the Top 100 and Top 500 providers nationwide. Out of 9,718 agencies considered, 2,431 are HomeCare Elite. This year marks the tenth anniversary of the HomeCare Elite. Over the course of this program, only 131 agencies achieved HomeCare Elite recognition 10 years running. And, out of this year’s class of 2,431 home health agencies, only 1,526 repeated recognition from 2014 to 2015

Elite Care at Home surveys all of our clients each year to determine the quality of our services and look for areas that may need improvement. Below are some of the comments from recent Grand Valley patients who have chosen Elite Care at Home for in-home nursing care, recovery from surgery and rehabilitation support.

“I am extremely grateful to every care provider who came to help me at home after my knee surgery This includes Sarah, Nancy, Julee, Susan Madison. They each gave me excellent instruction on what I needed do to get stronger and better. They were all very encouraging. They listened to all my concerns and answered all my questions. I now feel well prepared to face the future while moving safely. Thank you with all my heart!”

Marilyn R. 04/2023

“Everything was great. All professionals were very nice to work with and knowledgeable.”

Joyce S. 09/2023

“My physical care giver was wonderful. She knew how to help me strengthen my muscles. gave me very helpful exercise and walked me through each one. She was always upbeat and kind. I wish she was my neighbor!”

Anonymous 10/2023

“I fell and fractured my pelvis. I contacted Elite – inistally, and person on phone was very helpful. Person that came to my home to evaluate my situation answered all my questions and was very knowledgeable The lady that same to do my physical therapy twice a week, was very instructive and helpful. She gave me printed copies of my exercises and was consistent in her instructions and answered all my questions. I was very pleased with the service Elite Home Health gave me.”

Wanda T. 01/2024

“The home health care providers I have had the privilige to meet have been very helpful with instructing my activities to strengthen my legs and feet so I can walk with more ease and confidence. They instruct me how to accomplish each task to achieve the best results. They have always appeared to have the same goals I have – to get stronger and more capable walking around.”

Anonymous 03/2024

” The Elite team has and continues to be great in helping me recover from my surgeries. The physical and occupational therapists helped me with walking, how to remove hazards in my home, etc. I continue to receive services 3xs a week from a wound nurse because my bandage needs to be changed frequently. The Doctor predicts this may take 2 to 3 months to heal. Elite Care at Home’s staff has been kind and professional. They have also been on time and I appreciate the help I have received.”

Sarah S. 06/2024

Susan Madison is an outstanding PT. I have had alot of PT in my 81 yrs and she is the best. She is caring, warm and professional.

Patient Comments from Martha A.

Home Health Care is the only way to go. You are at home in a relaxed environment. Seemed to heal faster. At first was in Nursing Home, would never want to do that again. Elite Care is the best!

Patient Comments from Arthur McComesy

My care with Elite was very nice. They were courteous-Kind-Helpful, never hateful or cruel. I was very impressed. Just been too busy with Christmas to stop & fill out form- I apologize. Thank you for your wonderful care.

Patient Comments from Vena Haller

The kind, caring people at Elite Care have helped me a lot in the past several months. They have been prompt, and very nice and helpful. I would recommend their services to anyone who needs in home care.

Patient Comments from Eileen Chase

My home health care team from Elite has been the highest level of care I could possibly imagine. These are fantastic people who are professionals thru & thru. Clearly they are dedicated and love what they do! Everyone is Amazing! I recommend Elite with the utmost enthusiasm possible!

Patient Comments from Lee Ann DeMott-Walberg

The entire family had amazing positive experiences with Elite. We all highly recommend this agency who always went above & beyond expectations!

Laura Skala

The nurses and owner of the agency have been there above and beyond duty. I couldn’t imagine any other agency that would help me as much as this one.

Patient Comments from Lynda Arns

The nurse and CNA’s went above and beyond whenever I needed extra care.

Patient Comments from Lillian Robinson

Esta es la segunda ves que uso esta agencia y encuentro que los proveedores todos han sido Muy amables Muchas gracias por el cuidado que me han dado.

Patient Comments from Laura A.

The person who I had to visit with me was very personable and also much help with a list of exercises and I definitely seem to have felt improvement and also am grateful for the 9 weeks I spent with this very capable rep.

Patient Comments from Barbara A.

My PT person was excellent Steven always helpful and listened to me and my concerns - I did well under his care –

Patient Comments from Velda B.

Every care provider who came to my home was friendly, respectful and helpful. My P.T. Steve was fantastic. Didn't try to make me ready for a marathon in 4 weeks. Really appreciate him.

Patient Comments from Patricia M.